Paola Milan

Paola Milan

APPLE

We explored opportunities to establish new agreements with universities, with the aim of expanding the Apple on Campus (AoC) network. This included carefully managing relationships with project leaders at universities, ensuring interactions…

Customer Journey of Millennials

Customer Journey dei Millennials

They think more about purchases in the “physical” store, but have a strong impulse regarding what to do online. These are just a couple of characteristics of young consumers under 30. How has it changed, compared to parents and grandparents,…

MAC Cosmetics

The campaign was structured through the communication of an exclusive promotion with redemption through a dedicated discount code valid for instore and online purchases. The survey, structured and studied together with the customer, investigated consumer habits – area…